Shipping Policy
At 【请替换:店铺名称】, we strive to prepare and ship every order as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1-3 business days after payment confirmation. Please note that during holidays or special promotional periods, processing times may take longer.
Shipping Time
Once processed, shipments generally take 7-12 business days to arrive. Shipping fees are calculated and displayed at checkout based on your selected shipping option and destination.
Shipment Tracking
Tracking information will be provided after your order has been shipped. Please allow some time for tracking updates to appear in the carrier’s system.
Return and Refund Policy
If you wish to return an item, please do so within 14 days of receiving your order. Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. Refunds will be processed within 5-10 business days upon receipt and inspection of the returned item.
Order Cancellations
Cancellations are accepted within 12 hours of placing your order. After that period, orders that have entered processing cannot be canceled.
Customs, Import Fees, and Delays
For shipments subject to customs inspections or import duties, any fees or taxes are the responsibility of the recipient unless otherwise specified. Delivery times may be affected by factors outside of our control, including customs delays, severe weather, public holidays, or transportation disruptions.
Contact Us
If you have any questions about our shipping policy, please contact our customer support at 【请替换:客服邮箱】.